New Security Features Have Arrived to Online Banking

We are excited to announce the introduction of new security measures for our online banking platform. Our top priority is to ensure the safety and security of your personal and financial information, and we are constantly working to improve our systems to protect you from potential fraud and cyber threats.

On Monday, January 16, we launched a new security feature:

• Strong password requirement
  • A strong password is one that is designed to be hard for another person or a program to guess. This type of password, along with two-step verification, will continue to ensure your online account remains safe. While you can keep your current password, you will need to follow the new guidelines if you need to reset it. Remember never to use weak passwords such as patterns, sequences, telephone numbers, or special dates such as your birthday.

Here’s what’s coming:

• Two-step verification with self serve password reset
  • Two-step verification is a method of identity verification in which an authorized user must complete two authentication steps to enable them to access their account. In addition to your username and password, you’ll enter a code that our online banking system will send you via text or voice message when you sign in. Self serve password reset allows you to reset your password without having to call the branch.